Refund Policy
30-Day Money-Back Guarantee
We stand behind the quality of our guides. If you're not satisfied for any reason, we'll refund your purchase in full — no questions asked.
Our Guarantee
We believe in our products and want you to feel confident when purchasing from KnowHow Publishing. That's why we offer an unconditional 30-day money-back guarantee on all digital products.
How to Request a Refund
To request a refund, simply contact us within 30 days of your purchase:
- Email: hello@knowhow.pub
- Subject line: Refund Request
Please include:
- Your registered email address
- Order number (if available)
- Name on the purchase
Refund Processing
Once we receive your refund request, we'll process it within 3-5 business days. The refund will be credited to your original payment method. Please note:
- Credit card refunds may take 5-10 business days to appear on your statement
- PayPal refunds are typically faster
- You'll receive email confirmation when the refund is processed
What Happens After a Refund
After a refund is issued, your access to the purchased materials will be deactivated. If you decide to repurchase in the future, you're welcome to do so.
Exceptional Circumstances
While our 30-day guarantee is unconditional, we understand that sometimes special circumstances arise. If you're outside the 30-day window but have a valid reason, please reach out anyway. We review such requests on a case-by-case basis.
Questions?
If you have any questions about our refund policy, please contact us at hello@knowhow.pub. We're here to help!
Note: This refund policy applies to all digital products purchased through knowhow.pub. Physical products, if any, may have separate terms.