Privacy Policy
Last updated: February 19, 2026
At KnowHow Publishing, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services.
1. Information We Collect
We collect information you provide directly to us, including:
- Account information: When you create an account, we collect your name, email address, and password.
- Order information: When you purchase a product, we collect billing information, shipping address (if applicable), and order details.
- Communication data: When you contact us, we collect your message and any other information you provide.
2. How We Use Your Information
We use the information we collect to:
- Process your orders and deliver purchased products
- Send you order confirmations and download links
- Respond to your customer service requests
- Send you marketing communications (with your consent)
- Improve our website and services
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to outside parties except:
- Service providers: We share information with third-party vendors who help us operate our business (e.g., payment processing, email delivery).
- Legal requirements: We may disclose information when required by law or in response to valid requests by public authorities.
4. Payment Processing
All payment processing is handled securely by Stripe. We do not store your credit card information on our servers. When you make a purchase, your payment details are processed directly by Stripe's secure systems.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate personal information
- Request deletion of your personal information
- Opt-out of marketing communications
7. Cookies
Our website uses cookies to enhance your browsing experience. You can set your browser to refuse cookies, but some features of our site may not function properly without them.
8. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: hello@knowhowpub.com
Phone: 0422 919 127